Stu MacKay
Stuart S. MacKay is president emeritus of MacKay & Company, a specialized market research and consulting firm established by him in 1968. MacKay & Company concentrates the majority of its research and consulting activity in the truck, heavy equipment, agricultural equipment, engine and parts and service distribution businesses.
Stu represents an unprecedented level of experiences around his passion for trucks that is astounding. Slightly shadowed by the sharing of his passion for trucks, exemplified by model trucks.
Stu has achieved expert status by his peers and is frequently called upon by them to present at large conferences, current trends and direction of the Heavy Duty Aftermarket parts arena, typically preceded by historical notes.
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While Cost of Repairs and Quality of Service Work are still important – the issue of Time lost/Downtime/Turnaround Time is 50% more important than either of the other two issues!