Truck and Trailer Service Study and E-Commerce Parts Purchasing Study
Updates in 2019
We are pleased to announce that we are updating both the
Truck & Trailer Service Study and the E-Commerce Parts Purchasing Study in 2019.
Study to highlight:
Have fleets increased their outsourcing needs?
What will be the impacts of component complexity on outsourcing?
What new service options are present in the marketplace?
What is the current state of service capacity?
With the recent retail sales surge, what are second and third owners’ maintenance requirements?
Study to examine:
E-Commerce purchasing continues to increase, have parts purchases followed this general trend?
What is expected with an online parts purchase?
What are future online parts purchasing expectations?
What parts are most frequently purchased online?
Which online channels are best meeting the fleets’ needs?